Lifetime Warranty
Lifetime Warranty
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Lifetime Warranty
"I’ve dropped it, sat on it, stuffed it in bags—still going strong."
Warranty Coverage:
By purchasing this warranty, you will have unlimited warranty that covers defects in materials and workmanship under normal use. This warranty extends only to the original purchaser and cannot be transferred.
What the Warranty Covers:
Manufacturing Defects: If your product fails due to a manufacturing defect, we will repair it without charge, or replace it, at our discretion. Only original, unmodified, and unaltered items are covered.
Components and Workmanship: We cover components and workmanship issues that affect the operational functionality of the glowing portraits.
What the Warranty Does Not Cover:
Normal Wear and Tear: Damage resulting from normal wear and tear, including but not limited to scratches, dents, and cosmetic damage, is not covered.
Accidental Damage: Damage from accidents, misuse, improper care or maintenance, or any modifications to the product voids the warranty.
Lost or Stolen Items: This warranty does not cover loss or theft of the product.
Damage from External Causes: Damage from external causes such as floods, fires, earthquakes, and other acts of nature are not covered under this warranty.
Warranty Service:
Claim Process: To initiate a warranty service, contact our customer service team with your purchase details and a description of the issue. We may require proof of purchase and photos of the defect.
Assessment: We reserve the right to inspect the product to determine if the warranty applies. If the issue is covered, we will proceed with the repair or replacement.
Repair or Replacement: We aim to repair defective units where possible. If repair is not feasible, we will provide a replacement unit. Replacement units may be refurbished or new, at our discretion.
Shipping Costs: Customers are responsible for shipping costs to our facility. We will cover the return shipping costs of repaired or replaced units.
Limitation of Damages:
In no event shall we be liable for any incidental. indirect, special, or consequential damages, including but not limited to loss of profits, revenue, or data, resulting from any breach of express or implied warranty or condition, or under any other legal theory, even if we have been advised of the possibility of such damages.
Governing Law: This warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. The terms of this warranty shall be governed by the laws of the country in which the product was purchased.
Changes to the Warranty:
We reserve the right to modify this warranty at any time, so please review it frequently. Changes will not affect orders already placed.
Product Specifications
Product Specifications
CloudFlex: Resilient and unsnappable material flexes and compresses so you can drive, lounge, and work with zero scalp pinch.
Balanced Hold: Lab-tested clamping force keeps styles secure for 8+ hours without the breakage and 3 p.m. headaches.
Ergonomic Body: Professionally engineered to support compression. Flexing and flattening efficiently against headrests and pillows.
Inward-Curving Teeth: Prevents scalp digging by directing the pressure from the prongs towards the body rather than your head.
Rust-Proof Spring: Stainless steel torsion coil shrugs off showers and sweat; snaps silent, tight, & rust-free forever.
Anti-Slide Finish: Matte micro-texture grips wet or dry steady all day, then releases smooth—no slip-outs, no snags.
Universal Fit: Secures fine, thick, curly, or loc’d hair (up to 4 cm bundles) in one clamp.
Ultra-Lightweight Design: Vanishes at just 35 g; no top-heavy feel.
Dimensions: 10L x 4.5W x 5H cm
Shipping & Warranty
Shipping & Warranty
Processing: Due to high demand, orders are typically hand-packed and shipped from South Korea within 3-5 business days of placing your order.
Shipping: We offer free shipping on all orders over $60US.
Shipping Estimates:
Worldwide: 7-14 business days
Warranty: We make quality products that are designed to last a lifetime. Rest easy, knowing you are protected by our lifetime warranty.
Duties & Taxes: Duties or taxes may apply upon delivery. These fees are set by your country and are the buyer’s responsibility.
30-Day Satisfaction Guarantee
30-Day Satisfaction Guarantee
We’re confident you’ll love your Cloud Clip — but if you don’t, no hard feelings.
Try it for 30 days, and if it’s not the most comfortable, well-designed clip you’ve ever worn, just let us know.
inside the cloud.
Unsnappable Material
All-Day Hold
Inward-Curving Teeth
Made to Last
words from cloud clip lovers
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"a clip I can actually rely on during 12-hour shifts."
As a nurse, I spend my 12-hour shifts constantly on the move. I can finally drive to work without prongs jabbing my head, and I make it through an entire shift without having to redo my hair.
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"my old clips never didn't last a week without snapping"
I have really thick, curly hair and no clip has ever held it all without either snapping or sliding out. This one grips my curls, doesn't slip throughout the day, and is literally unbreakable.
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"the cloud clip is literally unbreakable"
What really surprised me was the durability. Last year, I broke 9 clips in 5 months. We're on month 4 and my cloud clip is still going strong. The fact that this clip is comfy too is criminal.
100%
found it more comfortable than a traditional claw clip
97%
reported zero scalp pain after 8 hours
97%
found the clip didn't break with regular use
94%
ditched their old clips for the cloud clip
*Based on a 83-subject consumer perception study after 8 weeks of use.
engineered in Seoul to outperform.
Mello is manufactured in South Korea at the same facilities trusted by global automotive and electronics leaders. Every curve, material, and spring has been tested, refined, and pressure-checked—because your accessories should work as hard as you do.
frequently asked, all answered.
What makes the Cloud Clip different than regular claw clips?
What makes the Cloud Clip different than regular claw clips?
The Cloud Clip is engineered in South Korea with a unique focus on comfort, durability, and performance. Unlike mass-produced clips, it won’t dig, snap, or slip — it just works (and feels amazing).
Will this clip work for my hair type?
Will this clip work for my hair type?
The Cloud Clip is designed to work beautifully across most hair types — from fine to thick, straight to curly. If your hair is extremely long or very voluminous, the current size may feel a bit small for a full updo. That said, we’re actively working on both smaller and larger sizes to accommodate more styles and textures — stay tuned!
Is the clip comfortable for all day wear?
Is the clip comfortable for all day wear?
Absolutely. We spent months perfecting the pressure points to ensure it holds without ever causing tension or headaches. Most users forget they’re even wearing it.
Does it actually stay in place?
Does it actually stay in place?
Yes. The spring strength and tooth alignment were tested across dozens of prototypes to ensure a slip-free hold — even through workouts, long shifts, or humid weather.
What material is it made from?
What material is it made from?
Mello clips are made with high-quality, durable materials, engineered specifically to outperform typical plastics. Every component is lead-free and BPA-free, plus they're quality-tested to ensure long-term performance and safety.
Where is the clip made?
Where is the clip made?
Each Cloud Clip is designed and tested in professional design labs in Seoul, South Korea — the same country behind some of the world’s top beauty innovations.
Do you offer a satisfaction guarantee?
Do you offer a satisfaction guarantee?
Yes! We’re so confident you’ll love it, we offer a 30-day satisfaction guarantee. If it’s not for you, we’ll send you a return label and issue a refund — no questions asked.
